FAQ
What services are included in housemaid services?
Our housemaid services include cleaning, cooking, laundry, dishwashing, babysitting, elderly care, and daily household assistance.
Do you provide full-time and part-time maids?
Yes, we provide both full-time and part-time housemaids according to your needs.
Are your maids experienced and verified?
Yes, all our maids are experienced, background-checked, and trained for professional household work.
Can I hire a maid for a single day?
Yes, temporary and daily housemaid services are available.
What is included in housekeeping services?
Housekeeping includes room cleaning, dusting, mopping, bathroom cleaning, kitchen cleaning, and general maintenance.
Do you provide housekeeping staff for offices and hotels?
Yes, we provide trained housekeeping staff for homes, offices, hotels, and commercial spaces.
Are cleaning materials included?
Yes, we can provide cleaning materials upon request.
Do you provide home cooks in Kathmandu?
Yes, we provide experienced cooks for homes, offices, parties, and events.
Can I hire a cook for daily meal preparation?
Yes, we offer daily, weekly, and monthly cooking services.
Do your cooks prepare Nepali and international dishes?
Yes, our cooks can prepare Nepali, Indian, Chinese, and other cuisines.
Do you provide trained babysitters?
Yes, we provide experienced and caring babysitters for newborns and children.
Can I hire a babysitter for night shifts?
Yes, day and night babysitting services are available.
Are babysitters available for emergencies?
Yes, we provide emergency babysitter services depending on availability.
What does old age care include?
Our elderly care services include daily assistance, companionship, medication reminders, hygiene support, and mobility help.
Do you provide home caregivers for seniors?
Yes, professional caregivers are available for home elderly care.
Can I hire a caregiver full-time?
Yes, both live-in and part-time caregivers are available.
What types of pumps do you install?
We install automatic water pumps, pressure pumps, and tank controller systems.
Do you provide maintenance services?
Yes, we provide installation, repair, and maintenance services.
How long does installation take?
Most installations are completed within a few hours.
How often should a septic tank be cleaned?
Generally, septic tanks should be cleaned every 1–3 years depending on usage.
Do you provide emergency septic cleaning?
Yes, emergency septic tank cleaning services are available.
Is the cleaning process hygienic?
Yes, we use professional equipment for safe and hygienic cleaning.
Can you remove tile stains?
Yes, we provide deep cleaning and stain removal services.
Do you clean bathroom and kitchen tiles?
Yes, we clean all types of floor and wall tiles.
Are your chemicals safe?
Yes, we use safe and professional cleaning solutions.
What toilet problems do you repair?
We repair leaks, flushing issues, blockages, broken pipes, and drainage problems.
Do you provide emergency plumbing support?
Yes, emergency toilet repair services are available.
How quickly can you arrive?
Our team usually responds as quickly as possible within Kathmandu.
Do you clean blocked drains?
Yes, we clean blocked kitchen, bathroom, and sewer drains.
What causes drainage blockage?
Common causes include grease, dirt, waste buildup, and damaged pipes.
Do you repair damaged drainage pipes?
Yes, we provide complete drainage repair solutions.
What areas can you disinfect?
We disinfect homes, offices, schools, hospitals, kitchens, and commercial buildings.
Are your disinfectants safe?
Yes, we use safe and approved disinfectant solutions.
How long does the process take?
The duration depends on the property size and condition.
What pests do you control?
We control termites, cockroaches, rats, mosquitoes, bed bugs, ants, and other pests.
Is pest control safe for children and pets?
Yes, we use safe and professional pest control methods.
How often should pest control be done?
Usually every 6–12 months for better protection.
Do you provide interior and exterior painting?
Yes, we provide both interior and exterior painting services.
Do you supply paint materials?
Yes, paint and materials can be provided upon request.
How long does painting take?
The time depends on the size and condition of the property.
Do you clean handmade carpets?
Yes, we clean and repair handmade and traditional Galaicha carpets.
Can you restore carpet colors?
Yes, we provide carpet dyeing and color restoration services.
Do you repair damaged carpets?
Yes, we repair torn edges, holes, and damaged carpet areas.
What is pigeon netting used for?
Pigeon netting prevents birds from entering balconies, rooftops, and buildings.
Are bird spikes harmful to birds?
No, bird spikes safely prevent birds from landing without harming them.
Do you install nets for commercial buildings?
Yes, we provide installations for homes, offices, and commercial buildings.
Do you polish wooden floors?
Yes, we provide parquet floor sanding and polishing services.
Can marble stains be removed?
Yes, we remove stains, scratches, and dullness from marble surfaces.
How long does polishing last?
With proper maintenance, polishing can last for years.
Do you clean high-rise windows?
Yes, we provide residential and commercial glass cleaning services.
Will the glass be streak-free?
Yes, we use professional methods for crystal-clear results.
Do you clean glass facades?
Yes, complete facade glass cleaning services are available.
Why is chimney cleaning important?
Regular cleaning removes grease and improves kitchen safety and airflow.
Do you clean restaurant chimneys?
Yes, we clean home and commercial kitchen chimneys.
How often should chimneys be cleaned?
It depends on usage, but regular maintenance is recommended.
How often should water tanks be cleaned?
Water tanks should generally be cleaned every 6 months.
Do you disinfect tanks after cleaning?
Yes, we provide complete tank disinfection services.
Do you clean underground and overhead tanks?
Yes, we clean all types of water storage tanks.