carpet cleaning service

Our carpet cleaning services are a symphony of beauty and efficiency, crafted to leave your carpets looking like new. We pride ourselves on being one of the best in Kathmandu, Bhaktapur, Lalitpur, and Pokhara, offering a meticulous and thorough cleaning process that ensures every inch of your carpets are rejuvenated. Our team of experts uses state-of-the-art equipment and eco-friendly cleaning solutions to gently yet effectively remove dirt, stains, and allergens, leaving your carpets with a fresh, clean scent and a vibrant, lustrous appearance. Whether you need to refresh a single room or your entire home, we have the skills and expertise to exceed your expectations and deliver outstanding results. Trust us to restore the beauty and elegance of your carpets, and enjoy the luxury of a clean, healthy, and inviting living space.

What types of carpets do you clean?

Our carpet cleaning services clean all types of carpets such as wool, nylon, polyester, olefin, and more. We have experience in cleaning carpets made of natural fibers, synthetic fibers and a mix of both. Our cleaning methods are tailored to the specific type of carpet to ensure the best possible results while being safe and gentle on the fibers. We also have experience in cleaning various types of galaichas such as Persian, Oriental, hand-woven, machine-woven, and more. We can clean any type of galaicha, whether it’s a small accent galaicha or a large area galaicha.

How do you determine the best cleaning method for a specific carpet?

The best cleaning method for a specific carpet is determined by several factors such as the type of carpet fibers, the level of soiling, and any pre-existing conditions or stains. A team of experts from our carpet cleaning services will first inspect the carpet to determine its condition and the type of fibers it is made of. They will then assess the level of soiling and identify any pre-existing stains or conditions that need special attention. Based on this information, they will determine the best cleaning method to use. For example, if the carpet is made of wool and has a high level of soiling, they may recommend hot water extraction, also known as steam cleaning. If the carpet is made of synthetic fibers and has light soiling, they may recommend dry cleaning methods such as dry foam or bonnet cleaning. Our carpet cleaning services will always communicate with our customers and explain the best method we recommend and the reason why.

Are your cleaning solutions safe for pets and children?

Yes, our cleaning solutions are safe for pets and children. Our carpet cleaning services use eco-friendly, non-toxic cleaning solutions that are free from harsh chemicals and toxins. These solutions are specifically designed to be safe for use in homes with pets and children. They are also safe for people with allergies or sensitivities to chemicals.

We also take extra precautions when cleaning carpets and galaichas in homes with pets, as pet urine and feces can cause permanent damage to carpets if not treated properly. Our team will use specialized cleaning solutions and techniques to remove pet stains and odors, without leaving any residue that could harm your pets or family members.

We always recommend our customer to let us know if they have pets or children at home, and give us instructions on where to avoid cleaning or to pay extra attention.

Do you offer any guarantees or warranties on your cleaning services?

Yes, we do offer guarantees and warranties on our carpet cleaning services. We stand behind the quality of our work and want our customers to be completely satisfied with the results. Depending on the cleaning service, we may offer a satisfaction guarantee or a warranty on our work.

For example, we may offer a guarantee that if a customer is not satisfied with the results of the cleaning, we will re-clean the area in question at no additional charge. We may also offer a warranty on our work that covers any accidental damage caused by our team during the cleaning process.

It’s important to note that the specifics of our guarantees and warranties may vary depending on the service, and we recommend that you review our policy and ask any questions you may have before the service is performed. We always want to make sure our customers are informed and satisfied with our services.

Can you remove stains and odors from carpets?

Yes, our carpet cleaning services have the capability to remove stains and odors from carpets. Our team of experts uses specialized cleaning solutions and techniques to remove a wide variety of stains, including those caused by pet urine, red wine, coffee, and more. We also have experience in removing many types of odors, including those caused by pets, smoking, and cooking.

We use different cleaning methods to remove stains, such as spot cleaning, pretreatment, and agitation depending on the type of stain and the type of carpet fibers. We also use specialized equipment such as UV lights, ozone generators, and thermal foggers to remove odors.

However, it’s important to note that not all stains and odors can be completely removed. Some stains may be permanent or may require additional treatments. We will always do our best to remove stains and odors and make the carpet look as clean as possible. We will also inform our customer if a stain or odor cannot be completely removed before we start the service.

Do you offer any additional services, such as furniture cleaning or upholstery cleaning?

Yes, our carpet cleaning services do offer additional services such as furniture cleaning and upholstery cleaning. Furniture cleaning is a great complement to our carpet cleaning services as it allows us to clean and refresh the entire room. We use the same eco-friendly cleaning solutions and techniques that we use on carpets, to clean and refresh your sofas, chairs, and other upholstered furniture. We are also able to remove stains, dust, dirt, and odors from your furniture.

Upholstery cleaning is also a service we offer, which is the process of cleaning and refreshing the fabric on furniture such as sofas, chairs, and dining chairs. We use specialized cleaning solutions and techniques that are safe for a wide variety of fabrics, including delicate fabrics such as silk.

We recommend getting your furniture and upholstery cleaned at the same time as your carpets, as it will ensure your entire living space is refreshed and looking like new.

How long does the typical carpet cleaning process take?

The typical carpet cleaning process typically takes several hours, depending on the size of the area to be cleaned and the level of soiling. A small room with light soiling may take as little as an hour to clean, while a large room with heavy soiling could take several hours.

The process generally begins with a thorough inspection of the carpet to determine its condition and the type of fibers it is made of. Next, we will vacuum the carpet to remove any loose dirt and debris. After that, we will pretreat any stains or heavily soiled areas with specialized cleaning solutions.

The actual cleaning process, whether it’s steam cleaning, dry cleaning, or bonnet cleaning, takes between 30 minutes to an hour. After the cleaning process is finished, we will groom the carpet to restore its natural appearance and leave it looking fresh and clean.

Finally, we will do a final inspection and walk-through with the customer to ensure they are satisfied with the results. The entire process typically takes between 2-5 hours, depending on the size and condition of the carpet.

Do you offer any special deals or promotions for carpet cleaning services?

Yes, we do offer special deals and promotions for our carpet cleaning services. These deals and promotions can change depending on the time of year and other factors, but they may include things like discounted rates for multiple rooms, bundle deals that include additional services such as furniture cleaning or upholstery cleaning, or seasonal promotions.

We also offer loyalty programs for our regular customers, where they can earn points for every service they book and use them for discounts on future services or other perks.

It’s worth mentioning that we also offer a free quote for our services, so we recommend customers to reach out to us for more information about the current deals and promotions that we have. Additionally, we regularly update our social media and website with new promotions and deals, so it’s a good idea to check there as well.


  1. What areas do your carpet cleaning services cover?

Our carpet cleaning services are available for commercial and residential properties. We can clean carpets in offices, lobbies, conference rooms, and more.

  1. What methods do you use for carpet cleaning?

We use a variety of methods including hot water extraction, steam cleaning, and dry cleaning, depending on the type of carpet and level of soiling. Our technicians will assess your carpet and recommend the best method to effectively clean and protect it.

  1. How long does it take for carpets to dry after cleaning?

The drying time can vary depending on the method used and the conditions in the room, but it typically takes between 4-6 hours for carpets to dry completely.

  1. What products do you use for carpet cleaning?

We use eco-friendly, safe and effective cleaning products that are designed to deep clean your carpets and remove dirt, grime, and allergens.

  1. Can you remove stains from my carpet?

Yes, our technicians are trained to remove a variety of stains, including pet stains, coffee spills, and more. However, some stains may be permanent or difficult to remove completely.

  1. How often should I have my carpets cleaned?

The frequency of carpet cleaning depends on the level of traffic and usage. We recommend having your carpets cleaned every 6 to 12 months to maintain their appearance and prolong their lifespan.

  1. Are your carpet cleaning services guaranteed?

Yes, we stand behind our carpet cleaning services and will do everything we can to ensure your complete satisfaction. If you have any concerns, please reach out to our customer service team.

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